HMIS Training
*Training Announcement*

Please follow the link to RSVP for training:

Tuesday, August 20th - Individuals Service Providers
Wednesday, August 21st - Family Service Providers
Thursday, August 22nd - Youth Service Providers


9:00 - 11:30 AM


Community Alliance for the Homeless
44 N. Second St., Suite 302
Memphis, TN 38103

As we move toward a new HMIS system, Clarity Human Services, operated by BitFocus, we understand there will be a learning curve. To anticipate this curve, and stay ahead of it as much as possible, we want to provide any resources we have. One feature we have access to for the next three months are lesson-based training videos for general users (see below). 

Moving forward, we will also have a year-round training site, which everyone will have access to as soon as we do. Lastly, BitFocus operates a public help center, where the majority of questions can be addressed through articles. Through July, we'll be updating our training page with the most relevant articles, but if you want to start exploring this resource, click here!

Clarity Human Services General Training Overview

This course was designed with the end user in mind, particularly around these key goals:

  • Acclimate you to Clarity Human Services in the general role

  • Show you some of the functionality of Clarity Human Services software

  • Test your knowledge of the information presented

To Access Training:

  • Website - https://learn.​bitfocus.​com/
  • Register for an Account
  • Click on Sign-In and Sign Up!
  • Click on - Clarity Human Services: General Training
  • Click on Purchase
  • Enter Promo Code cafth_memphis_19 and click apply
  • Click on Purchase

 Creating a Client/Household Overview

In the coming weeks, we'll be able to offer more in-depth training opportunities for all agencies. However, for anyone looking to get going now with creating clients, or enrolling them in programs, we'd like to share a few articles that can help walk you through the process.

How do I create a new client?
How do I add a family/household and manage members?
How do I enroll a client/household into a program?
How do I enter in a service for a client?
How do I add case notes to a client record?

As always, if you have any questions or difficulty gaining access, don't hesitate to reach out to one of our team members ([email protected], [email protected], [email protected], [email protected], [email protected])!